Financial Accounts Technician
Captures insurance information on all non-service connected, service-connected patients who hold third party health plans. Reviews and analyzes all case information, determines course of action to follow to recover debts. Resolves problems with debt collection. Negotiates acceptable monthly payment plan; prepares promissory note with full explanation and documentation. Makes inquiries as to the status of Tricare and ChampVA claims either by telephone, written or electronic correspondence. Reviews health insurance coverage with patients, explains issues such as deductibles, co-payments, length of stay, and other matters. Determines if collection action is to be pursued, if compromise should be solicited, if suspension should be recommended or if referral should be made to enforce collection. Prepares correspondence which may address full range of cost recovery activities. Establishes and maintain control for each case involved in billing procedure. Utilizes all comment areas on system for tracking and follow-up, as appropriate. Work Schedule:
M-F 8:
00 am - 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Financial Accounts Technician/PD#11466-A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required Bargaining Unit Position:
Yes Fair Labor Standards Act (FLSA):
Non-Exempt To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
healthcare reimbursements, processing third party insurance claims and preparing/explaining billing and eligibility entitlements to patients/individuals, calculating and processing vouchers and maintaining a tracking system utilizing Microsoft applications such as Word, Access, and Excel to prepare documents, utilizes knowledge of medical terminology and Health Care Procedural Coding System such as (ICD-9), CPT-4 to analyze potential errors on bills. You will be rated on the following Competencies for this position:
Insurance Communications Customer Service Computer Skills Medical Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work requires no specific physical demand other than routine bending, and kneeling. Some travel may be required at times, work is performed in a sedentary office setting.
Estimated Salary: $20 to $28 per hour based on qualifications.
M-F 8:
00 am - 4:
30 pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Financial Accounts Technician/PD#11466-A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required Bargaining Unit Position:
Yes Fair Labor Standards Act (FLSA):
Non-Exempt To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
healthcare reimbursements, processing third party insurance claims and preparing/explaining billing and eligibility entitlements to patients/individuals, calculating and processing vouchers and maintaining a tracking system utilizing Microsoft applications such as Word, Access, and Excel to prepare documents, utilizes knowledge of medical terminology and Health Care Procedural Coding System such as (ICD-9), CPT-4 to analyze potential errors on bills. You will be rated on the following Competencies for this position:
Insurance Communications Customer Service Computer Skills Medical Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work requires no specific physical demand other than routine bending, and kneeling. Some travel may be required at times, work is performed in a sedentary office setting.
- Department:
0503 Financial Clerical And Assistance - Salary Range:
$47,477 to $61,722 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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