Administrative Assistant/Office Assistant
SHIELD RECOVERY SHIELD RECOVERY Vallejo, CA Vallejo, CA Part-time Part-time $18 - $20 an hour $18 - $20 an hour 16 hours ago 16 hours ago 16 hours ago We are looking for a reliable Administrative Assistant to join our awesome repossession team! This position is great for anyone who has good knowledge of computers, good communication skills, can Multi-task, also be a Team Player.
They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
The ideal candidate will be competent in prioritizing and working with little supervision.
They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company's offices and contributes in driving sustainable growth.
New hires will receive PAID training with our team of highly experienced staff.
Training will consist of computer software, general paperwork, and all applicable laws and regulations.
This is not a remote position.
Responsibilities:
Assign all repossessions and communicate with Repossession Agents and spotter cars in the field to secure collateral.
Handle redemption's and Personal property Appointments.
Handle inbound and outbound calls with customer and clients, while maintaining composure and professionalism.
Handle customers in person and stay calm under pressure and de-escalate situations Follow company and state laws and procedures Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers.
Ensure that repossession notices such as Notice of Seizure are properly documented and mailed in a timely manner.
Keep records and status of updates in customer's account via various software platforms Multi-task between several web base portals and E-mails Data entry repossession documents to the assigned clients Scan, Fax , and E-Mail Professionally.
Willingness to learn Ability to multitask and work in a team environment Ability to effectively communicate and interact with Team members and Customers Must be able to handle High call volumes Ability to update accounts and speak to clients about the account.
Get new info on the customer.
Utilizes critical thinking and negotiating skills to resolve difficult situations.
Provides high quality, consistent work and documentation.
Requirements:
Must be at least 23 years old (Corporate Insurance Requirement) Clean MVR (Motor Vehicle Record) Current Driver's license Able to pass pre-employment and random drug testing Intermediate computer skills for inputting data into multiple software platforms Excellent written and verbal communication skills Ability to pass background check for purposes of California State Licensing requirements.
(California Law does not allow Felonies) High school diploma, or general education degree (GED) required College degree preferred Computer Skills Proficient in Microsoft Office Suite Internet Explorer, Word, and Excel Must have good customer service and communication skills.
MUST BE A TEAM PLAYER! Must be able to Work Tuesday - Friday and some Saturdays 8am - 4pm (some days will start earlier or get off later) Please send in your resume or employment history which will qualify for this position.
Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Schedule:
8 hour shift Weekends as needed Ability to commute/relocate:
Vallejo, CA:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Administrative:
1 year (Preferred) Computer skills:
1 year (Preferred) Data entry:
1 year (Preferred) Multi-line phone systems:
1 year (Preferred) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
The ideal candidate will be competent in prioritizing and working with little supervision.
They will be self-motivated and trustworthy.
The office administrator ensures smooth running of our company's offices and contributes in driving sustainable growth.
New hires will receive PAID training with our team of highly experienced staff.
Training will consist of computer software, general paperwork, and all applicable laws and regulations.
This is not a remote position.
Responsibilities:
Assign all repossessions and communicate with Repossession Agents and spotter cars in the field to secure collateral.
Handle redemption's and Personal property Appointments.
Handle inbound and outbound calls with customer and clients, while maintaining composure and professionalism.
Handle customers in person and stay calm under pressure and de-escalate situations Follow company and state laws and procedures Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers.
Ensure that repossession notices such as Notice of Seizure are properly documented and mailed in a timely manner.
Keep records and status of updates in customer's account via various software platforms Multi-task between several web base portals and E-mails Data entry repossession documents to the assigned clients Scan, Fax , and E-Mail Professionally.
Willingness to learn Ability to multitask and work in a team environment Ability to effectively communicate and interact with Team members and Customers Must be able to handle High call volumes Ability to update accounts and speak to clients about the account.
Get new info on the customer.
Utilizes critical thinking and negotiating skills to resolve difficult situations.
Provides high quality, consistent work and documentation.
Requirements:
Must be at least 23 years old (Corporate Insurance Requirement) Clean MVR (Motor Vehicle Record) Current Driver's license Able to pass pre-employment and random drug testing Intermediate computer skills for inputting data into multiple software platforms Excellent written and verbal communication skills Ability to pass background check for purposes of California State Licensing requirements.
(California Law does not allow Felonies) High school diploma, or general education degree (GED) required College degree preferred Computer Skills Proficient in Microsoft Office Suite Internet Explorer, Word, and Excel Must have good customer service and communication skills.
MUST BE A TEAM PLAYER! Must be able to Work Tuesday - Friday and some Saturdays 8am - 4pm (some days will start earlier or get off later) Please send in your resume or employment history which will qualify for this position.
Job Type:
Part-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) Schedule:
8 hour shift Weekends as needed Ability to commute/relocate:
Vallejo, CA:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Administrative:
1 year (Preferred) Computer skills:
1 year (Preferred) Data entry:
1 year (Preferred) Multi-line phone systems:
1 year (Preferred) Language:
Spanish (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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